DATA PROTECTION

What personal information we collect

We collect and use personal information obtained from a variety of sources depending on how you interact with us. Generally, the term "personal information" includes information that relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information you provide to us directly

  • Basic contact information, including your name, address, telephone number and email address.
  • Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information, including your username, password, and security questions.
  • Shopping information, including items you have viewed, added to your shopping cart, or added to your wish list.
  • Customer support information, including information you choose to include in communications with us, such as when sending a message through the Services.

Some features of the Services may require you to provide certain information directly to us. You may choose not to provide this information, but doing so may prevent you from taking advantage of those features.

Information we collect through cookies

We also automatically collect certain information about your interactions with the Services ("Usage Data"). We may use cookies, pixels, and similar technologies ("Cookies") to do this. Usage Data may include information about how you access and use our website and your account, including device information, browser information, your network connection information, your IP address, and other information related to your interaction with the Services.

Information we receive from third parties

Finally, we may receive information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

  • Companies that support our website and services, such as Shopify.
  • Our payment processors who collect payment information (e.g. bank account, credit or debit card information, billing address) to process your payment and fulfill orders and provide you with the requested products or services.
  • When you visit our website, open emails, or click on ads on our Services or other websites, we or third parties we work with automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information received from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of any information provided to us by third parties, and we assume no responsibility for the policies or practices of any third parties. For more information, see the section below, "Third Party Websites and Links."

How we use your personal information

Provision of products and services We use your personal information to provide you with the Services, to perform our contract with you. This includes processing your payments, fulfilling your orders, sending you notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and generally administering your account, handling shipping, assisting with returns and exchanges, and facilitating product reviews.

marketing and advertisement We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail and to show you advertisements for products or services. This may include using your personal information to better tailor the services and advertising on our website and on other websites.

Security and fraud prevention We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activities. If you use the Services and register an account, you are responsible for the security of your credentials. We strongly recommend that you do not share your username, password, or other credentials with anyone. If you believe your account has been compromised, please contact us immediately.

Communication with you We use your personal information to provide you with customer support and to improve our services. This is done in our legitimate interests to be able to respond to you, provide effective services and maintain our business relationship with you.

Cookies Like many websites, we use cookies on our website. For specific information about the cookies we use in connection with the use of Shopify for our store, see [Link to Shopify's Cookie Policy]. We use cookies to optimize and improve our website and services.